Karkeya's Terms and Conditions — Know Before You Play

1Introduction & Applicability

Karkeya is one of Bangladesh's most popular online gaming and Sports Betting platforms. This Terms & Conditions document serves as a legal agreement between Karkeya and all its registered members. By accessing the Karkeya website or mobile app, registering, or using any of our services, you acknowledge that these Terms & Conditions apply to you in full.

These terms may be updated at any time. Continued use of the platform after an update constitutes acceptance of the new terms. We recommend checking this page regularly.

2Account Register

To create an account on Karkeya, you must provide accurate and truthful information. Registering with false details may result in account termination at any time, and any existing balance may be forfeited.

• Each person may hold only one account. If multiple accounts are found under the same individual, all of them will be closed.
• Providing your correct name, mobile number, and date of birth during registration is mandatory.
• Your account password must be kept strictly confidential. Sharing your password with anyone is prohibited.
• Any suspicious activity on your account must be reported to Karkeya's support team immediately.
• Selling or transferring your account to a third party is strictly prohibited.

3Age Verification

Only individuals aged 18 or above may register and use Karkeya's services. Keeping minors away from gaming is one of our highest priorities.

• Karkeya reserves the right to verify a member's age at any time via national ID or passport.
• If documents are not submitted within the specified timeframe after a verification request, the account will be temporarily suspended.
• Parents and guardians are responsible for ensuring that minors cannot access this platform.

4Deposits & Payments

Deposits on Karkeya are currently supported via bKash, Nagad, and Rocket. The deposit process is fully automated and funds typically arrive in your account within 5 minutes.

• Deposits made in a third party's name or from an unidentified source will not be accepted.
• All deposits must originate from the member's own registered number.
• If a deposit is unsuccessful, contact the support team immediately and provide your transaction reference number.

5Withdrawal Policy

Karkeya members may withdraw their winnings at any time, subject to certain conditions. Karkeya aims to process all withdrawals within a maximum of 30 minutes.

• A verified account is required to make a withdrawal.
• The minimum withdrawal amount is BDT 500.
• Withdrawals will only be sent to the member's own registered payment number.
• Winnings derived from bonuses must meet the applicable wagering requirements before they can be withdrawn.
• Karkeya reserves the right to freeze withdrawals and conduct an investigation if suspicious activity is identified.

6Bonuses & Promotions

Karkeya offers a variety of bonuses and promotional deals for both new and existing members. Each bonus comes with its own specific terms, which are detailed on the promotions page.

• The Welcome Bonus is available to new members only and applies after the first deposit.
• Every bonus comes with a wagering requirement. Bonuses cannot be withdrawn until the required number of bets has been placed.
• Any attempt to claim bonuses through multiple accounts or false information will result in permanent account closure.
• Karkeya reserves the right to modify or cancel any promotion at any time.
• Winnings from free bets or free spins will be credited directly to your balance. To withdraw them as cash, the applicable wagering requirement must be met.

7Betting Rules

All betting rules on Karkeya follow international Sports Betting standards. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Always verify the odds and your selections carefully before confirming a bet.
• If a match is cancelled or postponed, bets are generally refunded, though specific rules may apply.
• If the cash-out feature is available, it must be used within the designated time window.
• In live betting, any confirmed bet will remain valid even if a disconnection occurs.
• Karkeya reserves the right to void any bet where incorrect odds were displayed due to a technical error.

8Prohibited Activities

The following activities are strictly prohibited under Karkeya's Terms & Conditions and will result in permanent account closure.

• Creating or operating multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Using the platform for money laundering or any illegal financial transactions.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to access another member's account.
• Submitting a false identity or forged documents.
• Bonus abuse — that is, deliberately exploiting loopholes in bonus terms and conditions.

9Account Closure & Suspension

Karkeya reserves the right to suspend or close any account without prior notice in the following circumstances.

• Violation of the Terms & Conditions.
• Failure to verify identity or provision of false information.
• Suspicious financial activity is detected.
• Extended periods of inactivity.
• The member requests account closure themselves.

If a valid balance exists at the time of account closure, it will generally be refunded. However, in cases of rule violations, the balance may be forfeited.

10Responsible Gaming

Karkeya believes gaming should be a source of entertainment, not addiction. That's why responsible gaming is central to our core values. Every member should enjoy gaming within their own means.

• Members can set their own daily or monthly deposit limits.
• You have the option to temporarily or permanently exclude yourself from the platform (self-exclusion) if needed.
• If you notice signs of gaming addiction, contact our support team immediately.
• Karkeya reserves the right to monitor any member's gaming activity and intervene where necessary.

11Privacy & Data Protection

Karkeya takes your personal data privacy seriously. Information provided during registration is used solely for account management and service improvement.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is secured through SSL encryption.
• Please read our Privacy Policy for more details.

12Changes to Terms & Conditions

Karkeya reserves the right to update or amend these Terms & Conditions at any time. Members will be given as much advance notice as possible before changes take effect. However, urgent or regulatory changes may take effect immediately.

• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• If you do not wish to accept the updated terms, you may request to close your account.
• The date of the most recent update will always be displayed at the top of this page.