Karkeya believes gaming should be a source of fun, not stress. We're committed to your wellbeing — from setting limits to providing support every step of the way.
We follow six core principles to keep every player's experience at Karkeya safe and enjoyable.
Karkeya strictly prohibits registration for anyone under 18. Identity verification is mandatory for every account. Protecting minors is our top priority.
You decide how much to deposit, how long to play, and how much you're willing to lose before stopping. Karkeya's limit-setting feature puts full control in your hands.
If you feel you need a break, use Karkeya's self-exclusion option. You can suspend your account for a set period or permanently.
During extended play sessions, Karkeya sends regular pop-up notifications to remind you how long you've been playing and how much you've spent.
You can set your own maximum loss limit on a daily, weekly, or monthly basis. Once you reach the limit, Karkeya will automatically end your session.
If you're struggling with gaming addiction, Karkeya's support team will guide you toward professional help. We're here for you, always.
Karkeya's Commitment: Gaming should be a source of entertainment — not income. We want you to enjoy playing in a healthy and safe way.
Responsible play means enjoying gaming or betting mindfully, within safe limits, and with a healthy mindset. Karkeya believes every player has the right to have fun — but that fun should never become an addiction.
Responsible gaming doesn't mean playing less — it means playing with awareness. Staying mindful of how much you're spending, how much time you're putting in, and how you're feeling mentally: that's what responsible gaming is all about.
Karkeya has a set of core responsible play principles that all members are encouraged to follow:
Keep in Mind: Only play on Karkeya when you're in a good headspace and playing with money you can afford to lose.
Gaming addiction develops gradually and can often go unnoticed. Karkeya wants you to recognize these signs early and take action before things escalate.
If you recognize any of the signs above in yourself, contact Karkeya's support team immediately or activate self-exclusion.
Ask yourself the questions below and answer honestly — this assessment is completely private and no one else can see it.
Have you ever spent more than your own set budget and regretted it afterward?
After a loss, have you kept playing thinking "just one more round and I'll win it back"?
Have you ever lied to family or friends about your gaming or betting?
Have you ever felt that gaming was more important to you than work, studies, or family responsibilities?
Have you ever taken on debt or borrowed money from others to cover your gaming expenses?
Do you feel restless, irritable, or low when you're not gaming?
Do you find it hard to cut back on or stop gaming in your daily life?
If you answered "Yes" to more than three questions, please contact Karkeya's support team or speak with a professional counsellor.
Karkeya puts a range of practical tools in your hands so you can manage your own gaming experience. They're simple to use and can be activated from your settings at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set the maximum amount you're willing to lose within a given period. Once you hit that limit, no further bets can be placed.
Set a maximum play time per session. Once the time is up, you will be logged out automatically.
You'll receive periodic pop-up reminders showing how long you've been playing and how much you've spent.
Take a break for 1 day to 6 weeks. During this time, playing or placing bets is not possible — it's a fully automatic pause.
You can opt out of promotional offers and bonus notifications at any time. This helps reduce the temptation to keep playing.
To use these tools, log in to your Karkeya account and go to "Account Settings" > "Responsible Gaming".
Sometimes a longer break is exactly what you need. Karkeya's self-exclusion feature gives you the power to pause your gaming entirely — for any duration, at any time.
While self-exclusion is active, Karkeya ensures your account is completely inaccessible and you will not receive any promotional communications.
Log in to your Karkeya account and navigate to the profile menu.
Go to the "Responsible Gaming" section and select the "Self-Exclusion" option.
30 days, 6 months, 1 year, or permanent exclusion — choose the duration that works for you.
Once confirmed, your account will be deactivated immediately.
Important: You cannot request to reactivate your account before the self-exclusion period expires. This is in place for your own protection.
Your balance is fully protected during self-exclusion. Funds can be withdrawn once the period ends.
During self-exclusion, Karkeya's support team can connect you with professional gaming counselling services.
Karkeya strictly prohibits gaming and betting for anyone under 18. Protecting children and young people is our highest priority, and we make no exceptions on this.
Any account identified as belonging to a minor will be closed immediately and appropriate legal action will be taken.
Gaming addiction is a real condition, and it is not a sign of weakness. Reaching out for help takes courage. Karkeya is always here to guide you toward the right support.
Remember, asking for help is the smartest thing you can do. Karkeya is here for you — in the game and whenever you need us.